FAQ

If the verification link has expired, you can request to resend the verification email or link.

The verification link for the email is valid for 30 minutes. You can click on the link within this time

After logging into the app, click on “Me” at the bottom, then select your account at the top, and finally

Here is the translation: Method One: Method Two: Method Three: After successful configuration, a device name selection will pop up,

After logging into the app, go to “Me” and click on your account at the top. Then select “Account” and

Here are the specific steps to change the login password for the application:

Clearing cache means deleting temporary filesand data stored by the application on the device. These temporary files include but are

It is recommended that the app be added to around 99 devices.

Supporting computer connection, contact onlire customer service for a tutoria on providing computer-side download address. Click the VMS download link:

If it’s a mains-powered device, you can connect it directly to the power source. For other low-power devices, ensure that

When the camera cannot receive smooth WiFi signals, there may be anomalies in the transmission of video streams.